RETURN POLICY, PRIVACY POLICY & OTHERS 

We take great care in every piece that we fabricate and compare the prints to the finished parts several times before we ship it, to make sure you get the correct item you ordered. If the material or thickness is wrong, or it was not fabricated to the prints you approved (within our standard tolerances), give us a call at 937-323-2992. We'll give you a return authorization number, and tell you how to send it back.

Once we fabricate a custom part, we can't ever sell it again. So, PLEASE MEASURE CAREFULLY, PROVIDE CLEAR AND ACCURATE PRINTS and DOUBLE CHECK YOUR MEASUREMENTS BEFORE YOU ORDER. The old adage is especially true here: measure twice, cut once. WE do it before we fabricate your parts, and YOU should do it before you order.

Spradlin Bros. Welding Co. wants you to know how we safeguard the personal information that you provide to us online. We understand the premium you place on the protection of your personal information on the Internet, and we want you to know what information we collect, how we safeguard it, and the choices you have about how your information may be used. We encourage you to read this Privacy Policy so that you understand how we use personal information provided to us through this Website.  

 

Many of our Website services to customers do not require any form of registration or identification. You can freely visit many parts of our Website without telling us who you are. However, to purchase products, ask us a question through our Website, or sign up for a service, you will need to provide some personal information so that we can respond to you or fill your order. The information that we collect from you is that which is necessary to respond to your request, such as your name, address, email address and/or telephone number (to confirm your order or respond to questions), order, shipping and payment information. For certain parts of our Website, we may also ask you to choose a password.

Our goal is to provide optimal service to you at all times. In that regard, we consolidate information from you in one database, such as your order history and preferences. By doing so, you may be able to bypass re-entering information to place additional orders. This also helps us detect fraud by detecting unusual purchasing patterns, and alert you before placing those orders.  

 

If your computer browser is set to allow "cookies", then our site, like most sites on the Internet, installs small pieces of data on your computer. This type of anonymous information allows us to identify new and returning customers, evaluate browsing habits on our site, and conduct market research activities so that we can continuously improve our services. It also allows us to track customers who come to our Websites based on Website advertisements about Spradlin Bros. Welding Co. and allows you to bypass re-entering certain identifying information if you choose to enter certain sections of our site (such as those that may be password-protected.) If you do not want our site to install cookies on your computer, you can turn off this ability by changing your browser settings on your computer. For those who are interested in the details, some of the typical computer techniques we may use are "cookies", "internet tags" which are also called "action tags", "single-pixel GIFs", clear GIFs, "invisible GIFs, and "1-by-1 GIFs). If you would like more information about web tags and cookies associated with on-line advertising or how to opt-out of third-party collection of information, please visit the Network Advertising Initiative Website, an independent Website not sponsored by or affiliated with Spradlin Bros. Welding Co..

 

Spradlin Bros. Welding Co. will not share your personal information with third-parties (such as marketers) for their own use unless we have obtained your express consent to do so. When you provide personally identifiable information to us, it may be accessible to some of our business partners, such as companies we retain to fill orders, respond to customer requests or provide on-site assistance to us Spradlin Bros. Welding Co. requires third-parties to whom it discloses personal data to protect personal information using similar safeguards to those required by us. We also require that they do not use your personal information for any separate use that is not specifically authorized by Spradlin Bros. Welding Co.. 

 The information that you provide to Spradlin Bros. Welding Co. may also sometimes be shared with other companies with whom Spradlin Bros. Welding Co. becomes affiliated, acquires, or merges. If so, those companies will be required to abide by substantially similar privacy requirements relating to your personally identifiable information. Third party vendors, including Google, may use cookies to serve ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. 

 

We use appropriate technical, administrative and physical safeguards to protect your information, in order to reduce the risk of loss, misuse or alteration. In addition, we take steps to ensure that our safeguards take into account new security threats as they continue to evolve. You should keep in mind that Internet transmissions, particularly email transmissions, are never 100% secure or error-free, and that no online site can ever guarantee absolute security. To help minimize any risks, we also caution you to guard your own computer and password against unauthorized access by others. 

 

Spradlin Bros. Welding Co. will not knowingly collect, use or disclose personally identifiable information from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (parent or guardian). Spradlin Bros. Welding Co. abides by the Children's Online Privacy Protection Act (COPPA) in the United States, and respects similar state laws and laws of other countries that protect the privacy of children. Should a child whom we know to be under 13 provide personally identifiable information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving information about him or her. 

Updating and Accessing Your Information

We encourage you to update the information you provide to us, such as providing us with a new mailing or email address, a name change, or a new telephone number. This will help us continue to provide information to you that best meets your needs. 

 

This Privacy Policy becomes effective on August 17, 2009. Spradlin Bros. Welding Co. may update this Policy from time to time. If so, any changes will apply to personal information collected after the effective date of the policy change, and not to information already collected. We encourage you to review our Privacy Policy periodically. 

 

If you have any questions about our Privacy Policy, please email us at info@weldedparts.com or contact our Customer Care Department during regular business hours (8 a.m. to 4:00 p.m. Eastern daylight Time (EDT) Monday-Friday, except holidays) at 937-323-2992. You may also write to us at 2131 Quality Lane, Springfield, OH USA 45505.  

We serve many industries, including the ones listed below. Click on the links to see pictures of our work in these areas.

Welcome WeldedParts.com!

Please recognize that by accessing and browsing this Website, you accept, without limitation or qualification, the following Terms of Use.

 

As part of our business practices, we attempt to ensure that information on this Website is complete, accurate and current. Occasionally, despite our best efforts, there may be a small amount of information on this Website that is inaccurate, incomplete or outdated. We apologize in advance for any such inaccuracies that we do not detect, and encourage you to contact us should you find any such information, so that we can address it right away.

 

We make every effort to ship your order in a timely manner. All purchases from this Website are made pursuant to a shipment contract. Rarely, in attempting to fill your order, we may determine that the shipping address specified is not a valid address.. We reserve the right to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of payment, shipping or other customer information prior to the acceptance and/or shipment of any order.  

 

The fabricated metal products purchased through this Website are within standard mill tolerances and finishes. While we have a team of customer care representatives available to answer questions about our products and services, they are assisting you remotely based upon the information you provide, and accordingly are not in the best position to determine the suitability of materials for your proposed use, or the quantity you will need. We recommend that as warranted, you seek professional assistance from individuals before placing your order, particularly for custom fabricated items. Please note that custom cut items within specified tolerances are not returnable. We kindly encourage you to review our Shipping and Return Policies for additional information.

 

All text, graphics, information, content, logos, names, and other information and materials displayed on the Website or that can be downloaded from this Website, including its design, are protected by copyright, trademark and other laws. This information may not be used except as permitted in these Terms and Conditions or with prior written permission of WeldedParts.com. All rights are reserved. You may not modify the information or materials displayed on this Website or that can be downloaded from this Website in any way or reproduce or display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

 

From time to time, this Website may contain links to Websites that are not owned, operated or controlled by WeldedParts.com. All such links are provided solely as a convenience to you. If you use these links, you will leave this Website. We are not responsible for any content, materials or other information located on or accessible from any other Website. 

 

You are expressly prohibited from creating or maintaining any link from another Website to any page on this Website without our prior written permission. Running or displaying this Website or any information or material displayed on this Website in frames or through similar means on another Website without our prior written permission is also prohibited. Any permitted links to this Website must comply will all applicable laws, rule and regulations. 

 

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered offensive or violate any applicable law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including the immediate removal of the related materials from this Website. We will cooperate fully with law enforcement authorities requesting or directing us to disclose the identity of anyone posting such materials.

 

Other than personally identifiable information (such as your name, contact information, order details and payment information), which is subject to this Website's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Website in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.

 

It is your responsibility to obey all applicable local, state, federal and international laws (including minimum age requirements) that apply to the use of this Website, including any purchase attempted or make through this Website. By placing an order, you represent that you are the individual or organization identified in the contact and payment information you provide, and that you are authorized to place the order. You also represent that you are 18 years of age or older and that the products ordered will be used only in a lawful manner. 

 

These Terms and Conditions may be revised at any time and from time to time by updating this posting. We recommend that you review our Terms and Conditions periodically, since any changes made will apply to orders made after the effective date of the change. These Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Website. 

 

These Terms and Conditions supersede any other agreement between you and WeldedParts.com to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of Indiana, without giving effect to any principles of conflicts of laws. You understand and agree that any action seeking legal or equitable relief arising out of or relating to this Website shall be brought only in the courts of Ohio.     

 

You or we may suspend or terminate your account or your use of this Website at any time, for any reason. If so, you remain liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time.   

 

THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. CUSTOMER RECOGNIZES AND ACCEPTS THE FACT THAT SHEET METAL COMES WITH STANDARD MILL TOLERANCES AND FINISHES. WELDEDPARTS.COM DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEBSITE. THESE EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES DESCRIBED, INCLUDING, FOR EXAMPLE, THOSE PROVIDED BY THEIR RESPECTIVE MANUFACTURERS, IF ANY. WE MAKE NO REPRESENTATIONS AS TO THE SUITABILITY OF THESE MATERIALS FOR YOUR POTENTIAL APPLICATION. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE. WE ALSO EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS "CONSUMERS" IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

 

IN NO EVENT WILL WELDEDPARTS.COM OR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEBSITE, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOSS OF USE, LOSS OF DATA OR BUSINESS INTERRUPTION). THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER'S OR SUPPLIER'S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEBSITE. 

 

If you have any questions or comments, we invite you to email us at info@WeldedParts.com or contact our Customer Care Department during regular business hours.

(8 a.m. to 4:00 p.m. Eastern Daylight Time (EDT) Monday-Friday, except holidays) at 937-323-2992. 

 

These Terms of Use become effective on August 17, 2009.

Delivery dates are estimated dates only, and unless otherwise specified, are estimated from the date of receipt by Spradlin Bros. Welding Co. of purchase order, complete technical data and approved drawings.

In estimating such dates, no allowance will be made, nor shall we be liable directly or indirectly, for delays of carriers or delays from labor difficulties, shortages, strikes or stoppages of any sort, fires, accidents, failure or delay in obtaining materials or manufacturing facilities, acts of government affecting us directly or indirectly, bad weather or any causes beyond our control or causes designated as Acts of God or forces of nature by any court of law, and the estimated delivery dates shall be extended accordingly. We will not be liable for any damages or penalties, whatsoever, whether direct, indirect, special or consequential, resulting from our failure to perform or delay in performing unless otherwise agreed in writing by an authorized officer of Spradlin Bros. Welding Co..

Spradlin Bros. Welding Co will issue an invoice to the buyer as of the ship date of the product OR at agreed upon ship date, whichever comes first, unless otherwise agreed upon. Spradlin Bros. Welding Co will hold product for shipment until customer specifies new ship date, not to exceed 10 business days later than original agreed upon ship date, after which time, Fabricated Metals will charge customer a storage fee of no less than $25/day.

Spradlin Bros. Welding Co. warrants all goods of our manufacture to be free from defects in material and workmanship under normal use and service. Any goods found to be defective, upon examination by us, within 10 days from date of shipment, shall be repaired or replaced by us without charge, FOB factory within the continental United States. All export taxes, fees and duties occurring from warranty shipments beyond the continental United States will be the customer’s responsibility.

This warranty shall be null and void and of no effect unless we are notified of such defect, all within 10 days from date of shipment. Such 

notification shall be directed to the office of Fabricated Metals. No goods shall be returned without prior written approval.

Explicitly excluded from this warranty are: special finishes and labor required to remove and/or reinstall original or replacement parts.

This warranty does not cover damage caused by improper installation, overloading, accident, improper storage, or neglect, alterations, 

modifications, or additions.

Spradlin Bros. Welding Co. warrants the items purchased from other manufacturers only to the extent of the normal warranty of these manufacturers.

The above warranties are given in lieu of all other warranties express or implied, including without limitation, the warranty of merchantability and the warranty of suitability for a particular purpose. It is expressly agreed that Spradlin Bros. Welding Co. assumes no liability for liquidated damages arising out of a breach of contract, including any warranties arising there from, and buyer’s remedy shall be limited to repair or replacement of defective parts as described above.

• Cancelled prior to 24 hours from time of purchase, a 3% restock/processing fee and there will be no reimbursement for initial shipping charges.

• Cancelled prior to 72 hours from time of purchase, a 20% restock/processing fee and there will be no reimbursement for initial shipping charges.

• Cancelled prior to fabrication, a 30% restock/processing fee and there will be no reimbursement for initial shipping charges.

• Once an order goes into fabrication, no refund will be offered, the finished item will be shipped to the address provided.

You must receive authorization prior to any return. Please e-mail us with a written explanation for any item you wish to cancel, before the item may be considered for a refund. All shipping and repackaging charges incurred by the customer to return the product is the responsibility of the customer.

At this time Spradlin Bros. Welding Co. ships merchandise to locations within the continental U.S. ONLY excluding Alaska, Hawaii and all off-shore U.S. Territories. Shipping times will vary depending upon the shipping address. Shipping cost will be determined upon request and be an additional charge. Please contact us at Info@WeldedParts.com, please include shipping address in your e-mail. It is the responsibility of the buyer to make arrangements in advance and have all necessary equipment on hand at time of delivery. Spradlin Bros. Welding Co. nor its affiliates are responsible for any property damage or personal injuries that may occur during delivery or the unloading of its products. Inspect the product before signing any paper work. Upon inspection, if you notice damages then refuse the freight and call us (937-323-2992). This is very important. Once you sign the paper work you are saying that you received the product in good shape and there are no damages.